TERMS AND CONDITIONS

By booking with us you accept the following Terms + Conditions:

PAYMENT TERMS (Payments via Stripe)
30% Deposit of total cost is charged at Booking. Booking is not confirmed until deposit is received. Balance of booking is applied to your Credit Card a day prior to Check-in.

BOND
On Check-in an authorisation hold is applied to your Credit Card and released 48hrs after Check-out.  Charges are as follows: Cabin $250, Barn $400 + Dairy $500.

CANCELLATION POLICY
Full refund for cancellations made within 48 hours of the booking, or if the check-in date is at least 14 days away less 10% administration fee.

50% refund of booking deposit for cancellations made at least 7 days before check-in.

No refunds for cancellations made within 7 days of check-in.

COVID CANCELLATION POLICY
In the event of any government lockdowns or travel restrictions, we can either hold a credit for a future stay, or offer a refund less 10% administration fee.

If you are unwell, self-isolating or quarantining, we ask that you please contact us and and we can move your stay to another time.

PLEASE NOTE
If you have booked via Airbnb, their Terms and Conditions apply to the booking.

We have a 2 night minimum stay on all of our properties.

Sliding Doors on the property are very big and heavy, they are to be operated at user’s responsibility + require Adult supervision at all times.

The properties also have open fires inside + out, they are also to be operated at user’s responsibility + require Adult supervision at all times.

Much time and care has gone into creating these spaces for you to enjoy, please be respectful.

NUMBER OF OCCUPANTS
All accommodation must be used for private/residential use only and to accommodate the number of guests stated on your booking confirmation.

No functions or parties may be conducted at the property under any circumstances without management consent. Refer to management for specific Event packages + Terms + Conditions. Events incur an additional fee.

Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund. Charges for additional guests will be debited to your Credit Card without further notice. If the amount owing is above the amount held you hereby accept this liability.

If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.

NOISE
Please be respectful to other guests on the property and our neighbours at all times and keep noise to a minimum, so everyone can enjoy their stay.

CLEANING
All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions. A professional clean will be carried out on check out and the cost is additional to your total booking amount. Mid-stay cleans & a change of linen are available upon request and do incur additional fees. If a property is found to be left in an unreasonable state at check out, there may be excess cleaning charges involved. This will be determined on a case to case basis and a member of our team will contact the guest to advise of the excess cleaning.

Please leave the property in a neat and tidy state.

VISITORS
Tenants and/or visitors shall not park vehicles on the premises, except in specific designated areas. The tenants are responsible for the behaviour and actions of their visitors whilst on the premises.

Children are welcome, but are the responsibility of parents or carer.

PETS
Unfortunately we can not accommodate pets on the property.

DAMAGE
Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner/Agent. Any such breakages, damage or loss must be reported immediately and paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.

SMOKING
There is no smoking inside any of the Properties. If there is evidence of such including a smoke odour you will be charged a fee of $500 to cover the cleaning of curtains, carpets and air-conditioning sterilisation.

RIGHT TO REFUSE OR REVOKE BOOKINGS
The Booking Agent and the Owner reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.

BOOKING CONFIRMATION
Once a Guest’s booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period and all extras (if any) as shown on the confirmation notice on or before the date or dates referred to in such notice.

DISCLAIMER
I/We hereby acknowledge and agree that the Property Owner and Agent will not be held responsible nor liable for:

  • Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused whilst I/we are in occupancy of the accommodation due to my/our failure to comply with the Term and Conditions or House Rules;
  • Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused due to negligence on my/our /their part.
  • Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused as a result of insects or wildlife in or around the accommodation site. All occupants are to take specific care at all time and requested not to approach any wildlife under any circumstances.

INDEMNITY
You, the guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his/her visitor.

Management reserves the right to update these Terms + Conditions when required at their discretion.

TERMS AND CONDITIONS

By booking with us you accept the following Terms + Conditions:

PAYMENT TERMS (Payments via Stripe)
30% Deposit of total cost is charged at Booking. Booking is not confirmed until deposit is received. Balance of booking is applied to your Credit Card a day prior to Check-in.

BOND
On Check-in an authorisation hold is applied to your Credit Card and released 48hrs after Check-out.  Charges are as follows: Cabin $250, Barn $400 + Dairy $500.

CANCELLATION POLICY
Full refund for cancellations made within 48 hours of the booking, or if the check-in date is at least 14 days away less 10% administration fee.

50% refund of booking deposit for cancellations made at least 7 days before check-in.

No refunds for cancellations made within 7 days of check-in.

COVID CANCELLATION POLICY
In the event of any government lockdowns or travel restrictions, we can either hold a credit for a future stay, or offer a refund less 10% administration fee.

If you are unwell, self-isolating or quarantining, we ask that you please contact us and and we can move your stay to another time.

PLEASE NOTE
If you have booked via Airbnb, their Terms and Conditions apply to the booking.

We have a 2 night minimum stay on all of our properties.

Sliding Doors on the property are very big and heavy, they are to be operated at user’s responsibility + require Adult supervision at all times.

The properties also have open fires inside + out, they are also to be operated at user’s responsibility + require Adult supervision at all times.

Much time and care has gone into creating these spaces for you to enjoy, please be respectful.

NUMBER OF OCCUPANTS
All accommodation must be used for private/residential use only and to accommodate the number of guests stated on your booking confirmation.

No functions or parties may be conducted at the property under any circumstances without management consent. Refer to management for specific Event packages + Terms + Conditions. Events incur an additional fee.

Exceeding the stated number of guests will result in a termination of booking and you being required to vacate the property immediately without refund. Charges for additional guests will be debited to your Credit Card without further notice. If the amount owing is above the amount held you hereby accept this liability.

If complaints are received and you are found not to have been respectful of neighbours you will be required to vacate the premises with no further notice or refund.

NOISE
Please be respectful to other guests on the property and our neighbours at all times and keep noise to a minimum, so everyone can enjoy their stay.

CLEANING
All accommodation bookings are accepted on the basis that all occupants treat the property with the same respect as their own home in accordance with these Terms and Conditions. A professional clean will be carried out on check out and the cost is additional to your total booking amount. Mid-stay cleans & a change of linen are available upon request and do incur additional fees. If a property is found to be left in an unreasonable state at check out, there may be excess cleaning charges involved. This will be determined on

a case to case basis and a member of our team will contact the guest to advise of the excess cleaning.

We ask you please vacate the property as you found it.

VISITORS
Tenants and/or visitors shall not park vehicles on the premises, except in specific designated areas. The tenants are responsible for the behaviour and actions of their visitors whilst on the premises.

Children are welcome, but are the responsibility of parents or carer.

PETS
Unfortunately we can not accommodate pets on the property.

DAMAGE
Whilst you are in occupation, you are fully responsible for all breakages and damage caused to the property, its furniture fittings, or any consequent loss suffered by the Property Owner/Agent. Any such breakages, damage or loss must be reported immediately and paid for prior to departure. Failure to comply with this condition will result in a debit of any such costs and expenses to your credit card or security deposit without further notice.

SMOKING
There is no smoking inside any of the Properties. If there is evidence of such including a smoke odour you will be charged a fee of $500 to cover the cleaning of curtains, carpets and air-conditioning sterilisation.

RIGHT TO REFUSE OR REVOKE BOOKINGS
The Booking Agent and the Owner reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.

BOOKING CONFIRMATION
Once a Guest’s booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period and all extras (if any) as shown on the confirmation notice on or before the date or dates referred to in such notice.

DISCLAIMER
I/We hereby acknowledge and agree that the Property Owner and Agent will not be held responsible nor liable for:

  • Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused whilst I/we are in occupancy of the accommodation due to my/our failure to comply with the Term and Conditions or House Rules;
  • Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused due to negligence on my/our /their part.
  • Any injury or loss suffered by the occupants, their invitees or guests whatsoever or howsoever caused as a result of insects or wildlife in or around the accommodation site. All occupants are to take specific care at all time and requested not to approach any wildlife under any circumstances.

INDEMNITY
You, the guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his/her visitor.

Management reserves the right to update these Terms + Conditions when required at their discretion.

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